This module introduces the participant to supply chain management and its importance in businesses for managing the supply chain key competencies and trade-offs. The module provides a practical model for positioning purchased and inventory items and developing appropriate strategies to manage the competencies that will help businesses become more operational effective and competitive. 

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After completing this course, participants will be able to:

  • Identify the impact of SCM competencies in a small enterprise; and
  • Identify strategies (trade-offs) in a supply chain that positively impact on cost, quality, responsiveness, and delivery for a small enterprise


Participants who meet the course requirements will receive a Certificate of Completion issued in electronic format.

Lecture 1: What is Supply Chain Management
Lecture 2: Key Competencies and Trade-Offs
Lecture 3: Using Tools to Develop Supply Chain Strategies
Case Study Exercise